Next Stage Housing provide a helping hand...

Recently Cath was approached for help by a lady that she had helped previously with her housing issues.

The lady had received a huge bill from her energy supplier which was in connection with a previous property she had lived in.

Since this lady had been paying her bill as far as she was aware, this bill came as a huge shock at a time when bills are going up anyway.

Cath advised the lady to challenge the bill but, when the company were unwilling to reconsider the matter, she advised the lady to go to the ombudsman for their help.

We are happy to say that the ombudsman has upheld her complaint and, although she will have to pay some extra, it is nothing like the original bill.

Sometimes we are just there to be a helping hand and a listening ear. We don’t have the power to make the ultimate decisions but we can help guide people through the process.

Find out more...

Incarnation | Compassion | Proclamation

If you wish to support the work of Manchester City Mission click here

Nominate Manchester City Mission for a Movement for Good award below...

Movement for Good
Image Gwydion M. Williams from Peterborough, Great Britain, CC BY 2.0, via Wikimedia Commons

Clock icon 29 Nov, 2022

Written by:

Cath Stirling

Recent articles

Screenshot 2023 10 04 at 08 50 40
On the Wing on the radio!

This week Amy Follett is joined by Nick Stirling from MCM's prison ministry, On the Wing. You can li…

Calendar 925109 640
Two chapters, five months apart

Paul Winter tells a story of two halves. N is Eastern European and had been asking people for help i…

TWRUK logo 01
Catch up on Trans World Radio's amazing series on Manchester City Mission

Listen as Amy Follett looks into MCM's Insight training and coaching project and find out more about…