The Situational Management workshop was originally created back in 2010 to help MCM’s Narrowgate Team Leaders supervise their volunteer teams.
Presenter Terry Durose says “The strength of the course is that it helps us to realise that everyone we are endeavouring to supervise is unique - there is no effective “one size fits all” approach”.
In just 2 hours you will learn about:
- The power of responsibility
- Delegation of tasks and duties for maximum effect
- Using your “presence” to make sure that the job is done well
- People types and what they do when things go wrong
- Resolving conflict